FAQ
What are the benefits of consuming sea moss?
Sea moss is rich in vitamins and minerals such as iodine, magnesium, and potassium, making it a great source of nutrition for the body. It is also believed to boost the immune system, improve skin health, and support digestive health.
Where does your sea moss come from?
Our sea moss is sourced from the rich waters of Saint Lucia, known for its high-quality seaweed.
Is your sea moss organic?
Yes, our sea moss is 100% organic and free from any chemicals or additives.
How do you process your sea moss?
Our sea moss is processed in a facility that takes caution and sanitizes to ensure a healthy environment. We take care to ensure that the seaweed is cleaned, dried, and processed with fast turnaround time to maintain its freshness and nutrients.
What is your processing time?
Our processing time is typically within 1-5 business days, depending on demand and the time of year.
Can I consume sea moss if I have a shellfish allergy?
Sea moss is not a shellfish, but if you have a shellfish allergy, it is best to consult with your doctor before
consuming sea moss.
How can I modify my order?
We know how important your order is so we aim to fulfill orders as quickly as possible! The adding on or taking off of items and discounts cannot be modified once your order has been placed. Therefore, all products purchased on your original order will be fulfilled, and we will only ship to the shipping address entered when the order was originally placed.
How can I track my order?
There are two (2) ways to check the tracking information available for your package:
- In your Shipping Confirmation email, you'll receive a link to your tracking information. From there, you can monitor the shipment’s progress until the package is delivered to your door.
- Depending on the shipping method selected you may visit comor UPS.com and enter the tracking number that was emailed to you directly on the carrier’s website.
I placed an order, but haven't seen any movement from Seamoss The Boss. What's up with that?
Depending on the shipping method selected, you will receive your package in 5-8 business days. Most orders leave our Distribution Center within 2-3 business days after the order is placed (excluding Saturdays, Sundays, and holidays).
Can sea moss be consumed by vegans and vegetarians?
Yes, sea moss is a vegan and vegetarian-friendly food.
What makes your Sea Moss products different from other companies?
Our Sea Moss products are sourced from the rich waters of Saint Lucia, processed in a facility that takes caution and sanitizes to ensure a healthy environment, and made with fast turnaround time to maintain its freshness and nutrients. These factors set us apart from other sea moss companies and make our products unique and high-quality.
How should I store my sea moss gel?
Once you receive either the raw sea moss gel or flavored sea moss gel refrigerate upon arrival. It lasts 2 - 3 weeks in the fridge.
Any other questions?
We always love to talk about our product and medicinal herbs in general! Never hesitate to reach out to us at info@oceanbotanicals.com and we’ll be more than happy to answer any questions that you may have.